Shipping Policy

Arzoo Essentials

At Arzoo Essentials, each piece is crafted with care and made to order. Please review our shipping details below before placing an order.


Shipping Charges

  • We offer free shipping on all domestic orders within India

  • Shipping charges, if applicable for international orders, will be calculated at checkout


Order Processing & Dispatch

  • All products are made to order

  • Orders are dispatched within 8 business days from the date of order confirmation


Delivery Timelines

  • Standard Shipping (Free):
    Delivery within 9–12 business days from the date of order placement

  • Express Shipping (Paid):
    Delivery within 6–8 business days

Delivery timelines may vary based on location, courier partner, or unforeseen circumstances.


International Shipping

  • We ship worldwide

  • International delivery timelines and charges may vary depending on the destination country

  • Any customs duties, taxes, or import charges levied by the destination country are to be borne by the customer


Returns, Exchanges & Alterations

  • All our pieces are made to order

  • We do not offer returns or exchanges

  • Alteration assistance is available in case of fit issues if reported within 1–2 days of delivery

  • Any shipping costs related to alterations or returns will be borne by the customer unless otherwise agreed upon

  • Store Credit Exception

    We want you to love what you wear. If, after working through the alteration process, we determine that a resolution cannot be reached:

    • Credit Coupon: We may issue a store credit coupon for the value of the item.

    • Processing: This coupon will be issued within 15 days of the item being returned to our studio and inspected.


No Refunds / No Cancellations

  • Once an order is placed, it cannot be cancelled

  • No refunds will be issued under any circumstances


Important Notes

  • Delivery timelines are estimates and may vary due to production schedules or courier delays

  • Arzoo Essentials is not responsible for delays caused by external logistics partners


Contact Us

For shipping or delivery-related queries, please reach out to us at:
support@arzooessentials.com