FAQ

What is Arzoo Essentials and who is it by?

Arzoo Essentials is a designer everyday wear brand by Arzoo Couture, offering light, comfortable, and elegant suits for regular use — designed with contemporary Indian style and effortless wearability.


Do you offer free shipping?

Yes — free domestic shipping within India on all orders.
For international orders, shipping charges are calculated at checkout.


How long does it take to process my order?

Since each piece is made to order, orders are processed and dispatched within 8 business days from order confirmation.


How long will delivery take?

Delivery timelines vary based on the shipping method you choose:

  • Standard Shipping (Free): 9–12 business days from order placement

  • Express Shipping (Paid): 6–8 business days

Please note timeline estimates may vary due to location, courier partner performance, or other unforeseen factors.


Do you ship internationally?

Yes — we ship worldwide.
International delivery charges and timelines depend on the destination and will be shown at checkout. Any customs duties, taxes or import fees are to be borne by the customer.


Can I cancel my order after placing it?

No — once an order is placed, it cannot be cancelled since items are custom made.


Do you offer refunds?

No — we do not offer refunds under any circumstances due to the made-to-order nature of our products.


Can I return or exchange my order?

We do not offer returns or exchanges on our pieces.


What if my product doesn’t fit?

We offer alteration assistance for fit issues reported within 1–2 days of delivery. Any related shipping costs for alterations will be borne by the customer unless otherwise agreed.


Will shipping be delayed for any reason?

Delivery timelines are estimates and may vary due to production backlog, courier delays, or external circumstances outside our control. We are not responsible for delays caused by logistics partners.


How do I contact you about shipping?

For shipping or delivery-related queries:
📩 Whatsapp- 6000085500